FAQ
Browse through our FAQ page and get a better idea of what we offer at Maitria Hotel Sukhumvit 18 – A Chatrium Collection be it for business or leisure travellers heading to Bangkok.
Do you have connecting rooms?
- Yes, but they are different room types.
Do you allow pets?
- No.
Do you provide free WiFi?
- Yes, for a maximum of 4 devices
Do you provide a babysitting service?
- Yes, with advance reservations.
Do you provide baby cots?
- Yes, on request.
Do you provide free drinking water?
- Yes, 2 bottles per day.
Do you offer early check-in and late check-out?
- Yes, subject to availability
What is your check in time?
- Check-in time is 14:00hrs.
What is your check out time?
- Check-out time is 12:00hrs.
What is the Child Policy in your Hotel?
- Accommodation and breakfast are free for 1 child under 5 years sharing their parents' room. Accommodation is free for children aged from 6 to 11, with a 50% discount on breakfast.
How much for an extra bed?
- THB1,200 net per night.
What is the maximum occupancy per 1 guest room?
- 2 Guests, and one extra person if an extra bed is paid for.
Do all the guest rooms have a balcony?
- No.
Do you have rooms for large family parties?
- Maximum 4 persons in the Two Bedroom Suite, and one extra person if an extra bed is paid for.
How many outlets in the hotel?
- 1 outlet – The Coffe Club Restaurant
What time does breakfast start?
- 06.00 - 10.30 a.m.
Do you have a pillow menu?
- Yes
Do you have Room Service?
- Yes, 06.00 a.m. to 10.30 p.m.
Do you provide halal food?
- No
How much does the buffet breakfast cost?
- THB389 net per adult with a 50% discount for children under the age of 12 years.
What are the hours of the restaurant/bar/lounge
- 06.00 a.m. - 10.30 p.m
What restaurants and bars are available at the hotel?
- The Coffee Club Restaurant.
Do the restarants serve buffets
- No
Do you have a swimming pool and gym?
- Yes, we have a swimming pool and gym; both are located on the rooftop.
Do you have a shuttle service to a Skytrain station?
- No, we don’t have a shuttle service to a Skytrain station, but it is a short walk.
What kinds of credit card do you accept?
- Visa, Mastercard, American Express, JCB, Union Pay, Diners.
Do you have a shuttle or Tuk Tuk service?
- No
How much does airport transfer cost?
- THB1,500 net one way for a Toyota Camry, THB2,000 net one way for a Toyota Commuter van.
Do you provide car parking?
- Yes
Do you have a doctor in house?
- No, but we have a doctor on call 24 hours. The doctor will able to reach the hotel within 20 minutes.
Do you accept travellers cheques?
- No
Do you have deposit box at the front desk?
- No, but we do provide a personal safety box in all rooms.
Do you provide Velet Parking?
- No.
What are the operating hours of your pool?
- Open from 6:00 a.m. until 10:00 p.m.
What are the operating hours of your fitness center?
- Open from 6:00 a.m. until 10:00 p.m.
Do you provide a seperate prayer room for Muslims?
- No
What kinds of newspapers do you provide?
- Upon request we provide The Nation.
If I want to order a Japanese newspaper, how much does it cost?
- 75 baht for Yomiuri and 105 for Nikkei.
Does your hotel provide a shuttle service from the Airport to the Hotel?
- No.
Where is the Concierge counter? // Where is the Tour and Avtivity desk located?
- At the Front Desk in the Lobby.
Where is the Concierge counter? // Where is the Tour and Avtivity desk located?
- At the Front Desk in the Lobby.
Do you have an ATM machine
- At the Front Desk in the Lobby.
Where can I exchange money?
- There are banks in the malls and there is an exchange shop with better rates near the Exchange Tower on Sukhumvit Road.
Where can I exchange money?
- There are banks in the malls and there is an exchange shop with better rates near the Exchange Tower on Sukhumvit Road.
Does the hotel have a spa?
- No.
What kinds of facilities does your hotel provide?
- Restaurant, Pool, Gym.
How do I get to Suvarnabhumi Airport from the hotel and how long does it take?
- Guests can go to Suvarnabhumi Airport or Don Muang Airport by taxi, which would take about 45 minutes to 1 hour depending on traffic. To get to Suvarnabhumi Airport, guests could also go by BTS Skytrain to the airport link railway, which would take about 30-40 minutes.
Where is your hotel location?
- On Sukhumvit Road, Soi 18.
What is the name of nearest BTS station?
- The nearest BTS station is Asoke Station.
Shopping area nearby
- Emporium mall , Emquartier, Terminal 21, Siam Paragon, MBK.
How do I get to the CentralWorld shopping mall?
- Guests can catch the BTS Skytrain from the Asoke Station and exit at Chidlom Station.
How do I get to the Erawan Shrine?
- Guest can catch the BTS Skytrain from the Asoke Station and exit at Chidlom Station or they can take a taxi from the hotel directly to the Erawan Shrine.
Are there any post offices near the hotel?
- Yes, there is a post office located on Sukhumvit Soi 23, about a 10 to 15 minute walk away.
How to go to Siam Paragon?
- Guests can catch the BTS Skytrain from the Asoke Station and exit at Siam Station.
How to go to Wat Arun?
- The hotel recommends that guests catch the Skytrain from Asoke station and exit at Saphan Taksin station. Walk down to the Sathon Pier and take the boat to Tah Tien, then a ferry across the Chao Phraya River to Wat Arun.
Are there any bookstores nearby?
- There are many bookstores nearby; we recommend going to Terminal 21 where you can find a bookstore called “Nai inn”.
Are there any local fresh markets nearby
- There is a large local fresh market nearby called Klong Toey Market which guests can get to by catching the subway (MRT) from Sukhumvit Station to the Queen Sirikit National Convention Centre Station. From there, you will need to walk around five minutes to the Klong Toey Market.
Are there any Indian restaurants on Sukhumvit Soi 18?
- There is an Indian restaurant on Sukhumvit soi 18 called “Royal Anand” which guests can walk to from the hotel.
How do I get to Pratunam local market?
- Guests can catch the BTS Skytrain from Asoke station, exit at the Chidlom station and walk to the market in about 10-15 minutes, or they can take a taxi from the hotel directly to the Pratunam market.
Are there any chic sky bars and restaurants that are recommended?
- We recommended Vertigo, which is on top of the Banyan Tree hotel. It is easy to get there by Metro (subway) or taxi.
Are there any tailor shops nearby?
- Danny's tailor shop is opposite the hotel.
What time does the Chatuchak Market open and close?
- Chatuchak market is open only on the weekend from 08.00hrs to 18.00hrs.
Are there any dental clinics nearby?
- There is a dental clinic in the Exchange building which guests can walk to from the hotel in about 10-15 minutes.
Are there any drug stores nearby?
- There is a drug store nearby called “Krungthep Drug Store” which is located on Sukhumvit Soi 20, about 10-15 mins walk away.
How do I get to Korean Town?
- Korean Town is on Sukhumvit Soi 12, about a 10 to 15 minute walk away.
How do I get to Chinatown?
- Guests can take a taxi from the hotel to Chinatown directly, or they can take the subway (MRT) from Sukhumvit station to the terminal station at Hua Lam Phong, then take a taxi or Tuk Tuk from the station to Chinatown.
How do I get to Pattaya and how long does it take?
- Guests can use a public bus from the Ekkamai Eastern Bus Terminal (on Sukhumvit road opposite Sukhumvit soi 63). It will take about 2-3 hours to reach Pattaya city, depending on traffic. Or they can take a hotel limousine or a fixed price taxi from the hotel to Pattaya, which will take about 2 hours.
Where is the post office?
- Na Na BTS Station.
Where is a famous Thai restaurant nearby the hotel?
- Baan Khanitha, Soi Sukhumvit 23.
How to get to the Taling Chan floating market?
- By Taxi.
Do you have a local market nearby?
- Klong Toey Market (fresh market).
How can we go to the flower market/China town/Grand Palace?
- Flower market by Taxi or BTS & boat (Pier: Yodpimarn) / Chinatown by Taxi / Grand Palace by Taxi or BTS & Boat (Pier: Ratchawong).
Where is the closest shopping nearby?
- Terminal 21.